(607) 255-8990
helpdesk@cornell.edu
www.cit.cornell.edu/helpdesk
Room 119, CCC Building, Ag Quad
Monday through Friday, 8 a.m. to 5 p.m.
During the academic year, telephone support hours are extended until 6 p.m. on Monday through Thursday.
Responding to Computing Security Issues
Follow the instructions on the Security web site if you suspect that your computer has been infected by a virus or broken into.
255-9900
abuse@cornell.edu
Network & Telephone Support (Faculty/Staff)
Network and Communication Services
254-6271 (254-NCS1)
ncs-os@cornell.edu
Network & Telephone Support (Students)
Contact the CIT HelpDesk (above)
Faculty Technical Support
Academic Technologies
255-9760
atc_support@cornell.edu
Blackboard Support
atc_support@cornell.edu
If you are looking for help with something you don't see here, you can start by contacting the CIT HelpDesk. If you need support for a particular service and know it is not provided by the HelpDesk, you can fnd more information by visiting the web site for the service.
List of all open alerts
The Network Operations Center (NOC) handles trouble reports for communications infrastructure (voice, video, and data networks), central servers, and mainframes, 24 hours a day, 7 days a week.
255-9900
noc@cornell.edu
Billing Questions
CIT Billing Office
255-5400
CITBillingOffice@cornell.edu
IT Support for Departments
OnSite Solutions
254-3535
cit-onsitesolutions@cornell.edu
Account Management
(See web site for contact information.)
Computer Sales and Rentals
Technology Connection, a division of Cornell Business Services.
255-4941
tcconsult@cornell.edu
Computer Repair
Cornell has a contract with the Computing Center to provide computer repair service.
(More information about repair service options.)
