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IT@Cornell


IT Service Alerts

Performance: Delays with Cornell email going to Yahoo! addresses

07/22/14, 02:52 PM

Status: Open
Expected duration: Unknown

Description:

Some mail sent from Cornell addresses to Yahoo! is being delayed by Yahoo! This is temporary and we expect it to be cleared by Wednesday afternoon.

Current Status:

The delays by Yahoo! are in response to a new IP address on one of Cornell's outbound mail servers. This is a typical, temporary response that should clear up by Wednesday afternoon. CIT will continue to monitor delivery performance.

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Performance: Issues viewing www.cornell.edu in Internet Explorer

07/02/14, 02:45 PM

Status: Open
Expected duration: Unknown

Description:

Some visitors to www.cornell.edu who are using Internet Explorer and are connected to the Cornell wired or Wi-Fi network are experiencing missing or obscured page elements and general poor performance. This issue can be resolved by turning off an Internet Explorer option, "Display intranet sites in Compatibility View."

For different versions of Internet Explorer, instructions to find this setting can be found at the bottom of the following pages, under "To change Compatibility View settings":

IE 8: http://windows.microsoft.com/en-US/internet-explorer/use-compatibility-view#ie=ie-8

I...

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Scheduled Service Change
Maintenance: SourceForge Prod DB patch cycle Planned Outage

07/24/14, 06:00 AM

Status: Open
Expected duration: Until 07/24/2014 at 7:00 AM

Description:

On Thursday, July 24th, 2014 between 6:00am and 7:00am, the TeamForge/SourceForge/SVN application will be unavailable while the Oracle database has patches applied. Once the patching has been completed the services will be restored.

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Scheduled Service Change
Maintenance: Jira Prod DB patch cycle planned outage

07/24/14, 06:00 AM

Status: Open
Expected duration: Until 07/24/2014 at 7:00 AM

Description:

On Thursday, July 24th, 2014, between 6:00am and 7:00am, the Jira application will be unavailable while the Oracle database has patches applied. Once the patching has been completed, the services will be restored.

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Performance: Email issues for Yahoo! and AOL users

04/25/14, 03:18 PM

Status: Open
Expected duration: Unknown

Description:

A change in how Yahoo! and AOL handle email means that, in specific instances, Cornell messages won't be delivered to certain recipients. This affects everyone who sends email from Yahoo! or AOL accounts; it's not unique to Cornell.

Current Status:

Microsoft has indicated it will be applying a fix sometime in August. More details will be provided as soon as they are available.

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Scheduled Service Change
Maintenance: Upgrading the Bomgar Appliance to the 14.1.2

03/30/14, 07:00 AM

Status: Open
Expected duration: Until 04/01/2014 at 5:15 AM

Description:

On Tuesday, April 1st at 5:00AM we will be upgrading the Remote Assistance service to the newest version of Bomgar, version 14.1.2. Remote Assistance Support Representatives will be prompted to automatically update to the newest version of the Bomgar ...

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See Also:
Mouse on a hook

Don't get hooked by phishing.

Look at examples of fraudulent emails, "phishing," seen on campus, and learn how to protect yourself from Internet fraud.