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IT@Cornell


IT Service Alerts

Scheduled Service Change
Maintenance: Blackboard - relocate database servers

07/28/14, 05:00 AM

Status: Open
Expected duration: Until 07/28/2014 at 7:00 AM

Description:

Infrastructure and DBA Teams will be moving the Blackboard database servers (the novas) to separate chassis.

Blackboard will be unavailable during this timeframe.

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Scheduled Service Change
Maintenance: Relocation of Kuali production database servers

07/27/14, 07:00 AM

Status: Open
Expected duration: Until 07/27/2014 at 10:00 AM

Description:

KFS, Cynergy, Cynergy Applications and eShop will be unavailable on Sunday 7/27 from 7AM - 10AM for scheduled maintenance.

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Scheduled Service Change
Maintenance: elist [3941] semi annual Oracle patching

07/27/14, 05:45 AM

Status: Open
Expected duration: Until 07/27/2014 at 8:00 AM

Description:

All @cornell.edu eLists will be down Sunday Jul 27 from 5:45am to 8:00am so that the backend Oracle Database software can be patched. During the work, email to these elists will be delayed - queued and sent after the service is back up. The web interfa...

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Scheduled Service Change
Testing: Test Directory refresh from Prod

07/29/14, 09:00 AM

Status: Open
Expected duration: Until 07/29/2014 at 12:00 PM

Description:

Data in the test Directory will be refreshed from the prod Directory.

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Scheduled Service Change
Modification: Kproxy maintenance

07/27/14, 06:00 AM

Status: Open
Expected duration: Until 07/27/2014 at 6:15 AM

Description:

Kproxy (kproxy.cornell.edu) will be offline for a few minutes on Sunday 7/27 around 6am as part of a maintenance effort.

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Scheduled Service Change
Maintenance: PeopleSoft: Bi-Weekly Migration (07/29/14)

07/29/14, 05:00 AM

Status: Open
Expected duration: Until 07/29/2014 at 7:00 AM

Description:

Faculty Center, Contributor Relations, Student Admissions, Financial Aid, Student Records, Student Financials, Student Employment (PSES) will be unavailable on Tuesday July 29th from 5:00 AM to 7:00 AM, for migration of online and batch objects to Peop...

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Scheduled Service Change
Maintenance: EZ-Backup/TSM: Application Maintenance

07/27/14, 07:00 AM

Status: Open
Expected duration: Until 07/27/2014 at 11:59 AM

Description:

Starting On: 27-July-2014 07:00
Ending On: (estimated) 27-July-2014 11:59
Description:EZ-Backup team will be performing database maintenance
Instances Impacted: ALL Instances (ADSM1 ADSM2 ADSM3 ADSM4 ADSM5 ADSM7 ADSM8 ADSMA ADSMB)

All or part of...

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Scheduled Service Change
Modification: Video On Demand Player Update

07/27/14, 08:00 AM

Status: Open
Expected duration: Until 07/27/2014 at 12:00 PM

Description:

We will be updating the players used by the Video On Demand (VOD; Kaltura; vod.video.cornell.edu) product to a newer version.

Following the recent VOD update, customers discovered that some of the advanced caption features (placement, duration, resi...

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Scheduled Service Change
Maintenance: Turnitin scheduled maintenance

07/26/14, 12:00 PM

Status: Open
Expected duration: Until 07/27/2014 at 12:00 AM

Description:

Turnitin service will be unavailable during a scheduled maintenance period on Saturday, July 26th, 2014, from 12 Noon to Midnight EDT. The vendor will be making significant upgrades to improve capacity and scalability as their service utilization grows...

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Performance: Issues viewing www.cornell.edu in Internet Explorer

07/02/14, 02:45 PM

Status: Open
Expected duration: Unknown

Description:

Some visitors to www.cornell.edu who are using Internet Explorer and are connected to the Cornell wired or Wi-Fi network are experiencing missing or obscured page elements and general poor performance. This issue can be resolved by turning off an Internet Explorer option, "Display intranet sites in Compatibility View."

For different versions of Internet Explorer, instructions to find this setting can be found at the bottom of the following pages, under "To change Compatibility View settings":

IE 8: http://windows.microsoft.com/en-US/internet-explorer/use-compatibility-view#ie=ie-8

I...

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Performance: Email issues for Yahoo! and AOL users

04/25/14, 03:18 PM

Status: Open
Expected duration: Unknown

Description:

A change in how Yahoo! and AOL handle email means that, in specific instances, Cornell messages won't be delivered to certain recipients. This affects everyone who sends email from Yahoo! or AOL accounts; it's not unique to Cornell.

Current Status:

Microsoft has indicated it will be applying a fix sometime in August. More details will be provided as soon as they are available.

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Scheduled Service Change
Maintenance: Upgrading the Bomgar Appliance to the 14.1.2

03/30/14, 07:00 AM

Status: Open
Expected duration: Until 04/01/2014 at 5:15 AM

Description:

On Tuesday, April 1st at 5:00AM we will be upgrading the Remote Assistance service to the newest version of Bomgar, version 14.1.2. Remote Assistance Support Representatives will be prompted to automatically update to the newest version of the Bomgar ...

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See Also:
Mouse on a hook

Don't get hooked by phishing.

Look at examples of fraudulent emails, "phishing," seen on campus, and learn how to protect yourself from Internet fraud.