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IT Service Alerts

Performance: Outlook Web App intermittent issues

08/28/14, 12:58 PM

Status: Open
Expected duration: Unknown

Description:

Microsoft has reported that some people trying to use Outlook Web App may be intermittently unable to do so. This issue does not affect connections through a full client like Outlook 2010 or 2013 for Windows or Outlook 2011 for Mac.

Current Status:

At 11:30am, Saturday, August 30, Microsoft indicated that this issue has resurfaced. Microsoft technicians are working on the problem.

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Scheduled Service Change
Modification: WebEx application update

09/05/14, 10:00 PM

Status: Open
Expected duration: Until 09/06/2014 at 3:00 AM

Description:

The Cornell WebEx service will be upgraded to a new release at this time. The update will require periods of outage/downtime during the maintenance window. Cisco recommends that users avoid using the system during the maintenance window.

After the u...

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Scheduled Service Change
Modification: Restart courses.cit.cornell.edu web services

09/03/14, 06:30 AM

Status: Open
Expected duration: Until 09/03/2014 at 6:35 AM

Description:

Restart the Apache web server to pick up a new SSL certificate.

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Scheduled Service Change
Modification: Restart courses2.cit.cornell.edu web services

09/03/14, 06:35 AM

Status: Open
Expected duration: Until 09/03/2014 at 6:40 AM

Description:

Restart the Apache web server to pick up a new SSL certificate.

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Performance: Email issues for Yahoo! and AOL users

04/25/14, 03:18 PM

Status: Open
Expected duration: Unknown

Description:

A change to Yahoo and AOL’s email handling means that in specific instances Cornell messages won't be delivered to certain recipients. The issue resulted from how Microsoft’s email systems interact with others’. Microsoft is working on fixing the problem.

Current Status:

Microsoft is continuing to work on the issue, but has not yet provided more information about the status of the work or an expected date for resolution of the problem.

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Performance: Lyris list administrator password issue

08/11/14, 02:08 PM

Status: Open
Expected duration: Unknown

Description:

Some individuals who manage Cornell e-lists may need to reset their Lyris administrative password to log in to the Lyris LM e-list server.

Current Status:

This password issue began after the Lyris LM server was upgraded on August 10. It affects a portion of the Lyris e-list administrators.

If this issue is affecting you, please reset your Lyris password. See http://www.it.cornell.edu/services/elist/howto/admin/reset-password.cfm

NEW PASSWORD REQUIREMENTS:
Your Lyris password must be at least 8 characters long, and must include all four of these character types: a lowercase letter, an uppercase letter, a number, and a special character. Don't use your NetID password.

If you still can't log in to Lyris LM after resetting your password, please contact the IT Service Desk at 607 255-5500.

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See Also:
Mouse on a hook

Don't get hooked by phishing.

Look at examples of fraudulent emails, "phishing," seen on campus, and learn how to protect yourself from Internet fraud.