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IT@Cornell


IT Service Alerts

Performance: CUVPN service problem

07/25/14, 10:53 AM

Status: Open
Expected duration: Unknown

Description:

One of the VPN concentrators crashed this morning at 2014-07-25 09:32:15. The device recovered normally and users re-attached. Attached users may have noticed and interruption in CUVPN connectivity and may have had to re-connect.

Current Status:

While the vendor studies problem with version 9.1(5)10, on Saturday, July 26 at 5 AM, we will be backing out to prior code version.

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Scheduled Service Change
Testing: Test Directory refresh from Prod

07/29/14, 09:00 AM

Status: Open
Expected duration: Until 07/29/2014 at 12:00 PM

Description:

Data in the test Directory will be refreshed from the prod Directory.

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Scheduled Service Change
Maintenance: PeopleSoft: Bi-Weekly Migration (07/29/14)

07/29/14, 05:00 AM

Status: Open
Expected duration: Until 07/29/2014 at 7:00 AM

Description:

Faculty Center, Contributor Relations, Student Admissions, Financial Aid, Student Records, Student Financials, Student Employment (PSES) will be unavailable on Tuesday July 29th from 5:00 AM to 7:00 AM, for migration of online and batch objects to Peop...

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Performance: Issues viewing www.cornell.edu in Internet Explorer

07/02/14, 02:45 PM

Status: Open
Expected duration: Unknown

Description:

Some visitors to www.cornell.edu who are using Internet Explorer and are connected to the Cornell wired or Wi-Fi network are experiencing missing or obscured page elements and general poor performance. This issue can be resolved by turning off an Internet Explorer option, "Display intranet sites in Compatibility View."

For different versions of Internet Explorer, instructions to find this setting can be found at the bottom of the following pages, under "To change Compatibility View settings":

IE 8: http://windows.microsoft.com/en-US/internet-explorer/use-compatibility-view#ie=ie-8

I...

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Performance: Email issues for Yahoo! and AOL users

04/25/14, 03:18 PM

Status: Open
Expected duration: Unknown

Description:

A change in how Yahoo! and AOL handle email means that, in specific instances, Cornell messages won't be delivered to certain recipients. This affects everyone who sends email from Yahoo! or AOL accounts; it's not unique to Cornell.

Current Status:

Microsoft has indicated it will be applying a fix sometime in August. More details will be provided as soon as they are available.

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Scheduled Service Change
Maintenance: Upgrading the Bomgar Appliance to the 14.1.2

03/30/14, 07:00 AM

Status: Open
Expected duration: Until 04/01/2014 at 5:15 AM

Description:

On Tuesday, April 1st at 5:00AM we will be upgrading the Remote Assistance service to the newest version of Bomgar, version 14.1.2. Remote Assistance Support Representatives will be prompted to automatically update to the newest version of the Bomgar ...

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See Also:
Mouse on a hook

Don't get hooked by phishing.

Look at examples of fraudulent emails, "phishing," seen on campus, and learn how to protect yourself from Internet fraud.