06/19/13, 03:56 PM
Status: Open
Expected duration: Unknown
Cornell Qualtrics users are being prompted to accept "Terms of Use" each time they login to use Qualtrics
We are continuing to work with the vendor to resolve this issue. Thank you for your patience while we work to resolve this issue.
Academic Technologies
06/22/13, 05:00 AM
Status: Open
Expected duration: Until 06/22/2013 at 8:00 AM
On Saturday 6/22/2013 between 5:00am and 8:00am, Shared File Services will be performing emergency maintenance on the system which will impact both CIFS and NFS "shares". Between 5:00 and 5:30am All "shares" will be unavailable for approximately 20 minutes. The "shares" will be available for the remainder of the maintenance.
06/14/13, 02:58 PM
Status: Open
Expected duration: Unknown
Microsoft is promoting Office for iPhone. CIT cautions against attempting use with a Cornell Office 365 account (results in error message). Using it with a non-Cornell account puts university data outside contractual protection and is not recommended.
Today, Microsoft began promoting Office Mobile for Office 365 for iPhone. This app offers cloud-based access to Word, Excel, and PowerPoint via SkyDrive for Office 365 users.
CIT cautions the Cornell community to hold off attempting to use Office Mobile with their Cornell Office 365 account. Trying to do so will result in an error message. We did not receive advance notice about Office Mobile, so at this time, we cannot yet advise the community on its use or provide support. Using the app with a non-Cornell account for university business would place data outside of the contractual protections Cornell has in place with Microsoft, and so is not recommended.
The Office 365 services needed to support Office Mobile have not yet been enabled for Cornell's Office 365. We have only enabled the Exchange Online service so far. We intend to extend Office 365 to include these additional services in the future; however, rollout needs to be planned, scheduled, and managed the same as any new product rollout, with the appropriate documentation, communication, and support plan in place.
Thank you for your patience. Updates will be provided as more information becomes available.
06/17/13, 02:13 PM
Status: Open
Expected duration: Unknown
Individuals who use the IMAP or POP protocol for email are again having intermittent problems getting mail. Some automated processes, ticketing systems, and connections to group accounts from mobile devices are also affected
CIT has put a workaround in place until a permanent fix can be applied.
Individuals who are affected by the issue can temporarily use Outlook Web App (http://outlook.cornell.edu) to access their mail.
01/10/13, 12:22 PM
Status: Open
Expected duration: Unknown
CIT is troubleshooting persisting, separate issues with Office 365 involving delegation and involving Exchange Group Accounts.
Please see the Office 365 "known issues and troubleshooting tips" page for the latest updates:
http://www.it.cornell.edu/services/guides/facstaff_email/known-issues.cfm
06/16/13, 09:00 AM
Status: Open
Expected duration: Until 06/21/2013 at 4:00 PM
Finish Workday remediation for Reference Groups. Until now, we have been maintaining reference groups for both the PeopleSoft hierarchy and the Workday hierarchy. We will now upgrade to support only the Workday hierarchy. Over the week of June 16-21st,...
06/20/13, 05:00 AM
Status: Open
Expected duration: Until 06/20/2013 at 7:00 AM
Faculty Center, Contributor Relations, Student Admissions, Financial Aid, Student Records, Student Financials, Student Employment (PSES) will be unavailable on Thursday, June 20, 2013 from 5:00 AM to 7:00 AM, for migration of online and batch objects t...
Look at examples of fraudulent emails, "phishing," seen on campus, and learn how to protect yourself from Internet fraud.
