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IT Service Alerts

Scheduled Service Change
Maintenance: WorkDay 22 Update Project - Cutover

04/18/14, 05:00 PM

Status: Open
Expected duration: Until 04/21/2014 at 5:00 PM

Description:

Workday will be upgraded to version 22 the weekend of April 18-20. Starting at 5 pm on April 18, it will be unavailable to users. The upgrade transition may extend to Monday, April 21. This means Workday may only be available to a limited number of des...

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Scheduled Service Change
Maintenance: PeopleSoft Bi-Weekly Migration (04-24-2014)

04/24/14, 05:00 AM

Status: Open
Expected duration: Until 04/24/2014 at 7:00 AM

Description:

Faculty Center, Contributor Relations, Student Admissions, Financial Aid, Student Records, Student Financials, Student Employment (PSES) will be unavailable on Thursday, April 24th, from 5:00 AM to 7:00 AM, for migration of online and batch objects to ...

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Scheduled Service Change
Maintenance: Maintenance, Apply KFS Patch Upgrade Apache Mobile

04/20/14, 09:00 AM

Status: Open
Expected duration: Until 04/20/2014 at 10:00 AM

Description:

Apply latest patch to KFS & upgrade Apache on Kuali Mobility.

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Scheduled Service Change
Maintenance: WebFinancials internal config change retry

04/20/14, 08:00 AM

Status: Open
Expected duration: Until 04/20/2014 at 9:00 AM

Description:

A necessary internal configuration change will be made to the WebFinancials website on Sunday, April 20 between 8 and 9 AM. This is a repeat of last Sunday's event, which did not occur due to a file access problem that could not be resolved in the sche...

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Performance: Outlook Web App: Login won't work on older Safari

04/14/14, 03:59 PM

Status: Open
Expected duration: Unknown

Description:

Logging in to Outlook Web App using Safari on Mac OS X 10.7 (Lion) or older is no longer supported by Microsoft and will not work. Google Chrome for Mac can be used instead.

Current Status:

This is a permanent change. Microsoft will not be fixing it.

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Performance: Outlook Web App: Search unavailable in some Mac browsers

04/14/14, 03:04 PM

Status: Open
Expected duration: Unknown

Description:

The Outlook Web App search box in Mac Firefox and Mac Safari is not working for some users. Google Chrome for Mac can be used instead. Microsoft is applying a fix, and estimates that it may take until May 6 for all accounts to be updated.

Current Status:

Microsoft has identified the issue and is rolling out a fix worldwide. Microsoft estimates that all accounts should be updated by May 6. In the meantime, affected users can use Google Chrome for Mac OS.

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Security Alert: Update - Heartbleed SSL Web Vulnerability

04/11/14

Status: Open

Description:

A major security vulnerability affecting secure websites was announced this week. Users should take some precautions to protect themselves and understand website owners' responses to it.

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Scheduled Service Change
Modification: Upgrade bti2-4100 to bti1-5400, move building entrance

04/19/14, 07:00 AM

Status: Open
Expected duration: Until 04/19/2014 at 11:00 AM

Description:

Upgrade bti2-4100 to bti1-5400, move uplink from router to bti1-5400

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Scheduled Service Change
Maintenance: Retiring the cit.news.* permits

04/14/14, 09:00 AM

Status: Open
Expected duration: Until 04/25/2014 at 4:00 PM

Description:

The permits formerly used with the Newsstand service (cit.news*) will be retired. The Newsstand service used to provide access to USENET newsgroups to the Cornell community and also hosted locally created newsgroups and was retired in 2012 because newe...

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Security Alert: Heartbleed SSL Web Vulnerability

04/09/14

Status: Open

Description:

A major security vulnerability affecting secure websites was announced this week. Users should be aware of the issue, take some precautions to protect themselves, and understand Cornell IT's response to it.

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Performance: Delays in sending some email to AOL addresses

03/11/14, 09:31 AM

Status: Open
Expected duration: Unknown

Description:

Some Cornell email sent to AOL addresses may be delayed in delivery. If this is affecting you, please contact AOL. CIT is also working with AOL on this issue.

Current Status:

We have completed setting up the email infrastructure to follow AOL's procedures to handle feedback loops, and are monitoring to gauge how well it is working.

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Scheduled Service Change
Maintenance: Upgrading the Bomgar Appliance to the 14.1.2

03/30/14, 07:00 AM

Status: Open
Expected duration: Until 04/01/2014 at 5:15 AM

Description:

On Tuesday, April 1st at 5:00AM we will be upgrading the Remote Assistance service to the newest version of Bomgar, version 14.1.2. Remote Assistance Support Representatives will be prompted to automatically update to the newest version of the Bomgar ...

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See Also:
Mouse on a hook

Don't get hooked by phishing.

Look at examples of fraudulent emails, "phishing," seen on campus, and learn how to protect yourself from Internet fraud.