06/17/13, 02:13 PM
Status: Open
Expected duration: Unknown
Individuals who use the IMAP or POP protocol for email are again having intermittent problems getting mail. Some automated processes, ticketing systems, and connections to group accounts from mobile devices are also affected
The affected connections use the imap.cornell.edu and pop.cornell.edu server addresses.
CIT is working to fix the problem as quickly as possible.
(This is a recurrence of the June 14 issue: http://www.it.cornell.edu/services/alert.cfm?id=2677)
06/14/13, 02:58 PM
Status: Open
Expected duration: Unknown
Microsoft is promoting Office for iPhone. CIT cautions against attempting use with a Cornell Office 365 account (results in error message). Using it with a non-Cornell account puts university data outside contractual protection and is not recommended.
Today, Microsoft began promoting Office Mobile for Office 365 for iPhone. This app offers cloud-based access to Word, Excel, and PowerPoint via SkyDrive for Office 365 users.
CIT cautions the Cornell community to hold off attempting to use Office Mobile with their Cornell Office 365 account. Trying to do so will result in an error message. We did not receive advance notice about Office Mobile, so at this time, we cannot yet advise the community on its use or provide support. Using the app with a non-Cornell account for university business would place data outside of the contractual protections Cornell has in place with Microsoft, and so is not recommended.
The Office 365 services needed to support Office Mobile have not yet been enabled for Cornell's Office 365. We have only enabled the Exchange Online service so far. We intend to extend Office 365 to include these additional services in the future; however, rollout needs to be planned, scheduled, and managed the same as any new product rollout, with the appropriate documentation, communication, and support plan in place.
Thank you for your patience. Updates will be provided as more information becomes available.
06/15/13, 07:00 AM
Status: Open
Expected duration: Until 06/18/2013 at 7:01 AM
Replace the Solaris 9 servers limestone3, limestone4, limestone5, and limestone8 in the outgoing.mail.cornell.edu MX record with limerock01, limerock02, limerock03, and limerock04 respectively. I will do one per morning so we can track how things go.
06/16/13, 09:00 AM
Status: Open
Expected duration: Until 06/21/2013 at 4:00 PM
Finish Workday remediation for Reference Groups. Until now, we have been maintaining reference groups for both the PeopleSoft hierarchy and the Workday hierarchy. We will now upgrade to support only the Workday hierarchy. Over the week of June 16-21st,...
06/20/13, 05:00 AM
Status: Open
Expected duration: Until 06/20/2013 at 7:00 AM
Faculty Center, Contributor Relations, Student Admissions, Financial Aid, Student Records, Student Financials, Student Employment (PSES) will be unavailable on Thursday, June 20, 2013 from 5:00 AM to 7:00 AM, for migration of online and batch objects t...
01/10/13, 12:22 PM
Status: Open
Expected duration: Unknown
CIT is troubleshooting persisting, separate issues with Office 365 involving delegation and involving Exchange Group Accounts.
Please see the Office 365 "known issues and troubleshooting tips" page for the latest updates:
http://www.it.cornell.edu/services/guides/facstaff_email/office365/trouble.cfm
Look at examples of fraudulent emails, "phishing," seen on campus, and learn how to protect yourself from Internet fraud.
