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IT Service Alerts

Scheduled Service Change
Modification: Enable Email Intelligent Responder

11/23/14, 05:00 AM

Status: Open
Expected duration: Until 12/07/2014 at 6:00 AM

Description:

On Sunday, November 23, new intelligent responder functionality is being implemented for @cornell.edu email. The system will send bounce messages appropriate to each circumstance for accounts that meet one of the following criteria:

* The user has n...

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Performance: Outlook Web App occasional connection failures

11/18/14, 01:28 PM

Status: Open
Expected duration: Unknown

Description:

Due to a Microsoft issue, individuals who use Outlook Web App (http://outlook.cornell.edu) may occasionally see "Something went wrong... try again later" errors. Microsoft has begun implementing a fix.

Current Status:

Microsoft has identified and is rolling out a fix to all users. Currently, the work is expected to be complete by Sunday, November 23.

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Scheduled Service Change
Modification: Academic Web Hosting user account deprovisioning

12/01/14, 05:00 AM

Status: Open
Expected duration: Until 12/01/2014 at 7:00 AM

Description:

CIT will deprovision user accounts in the Academic Web Hosting service for users who are no longer eligible to use the service. Any content associated with these individual accounts will be transferred to an appropriate eligible user account or the con...

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Scheduled Service Change
Maintenance: SVC (San Volume Controller) maintenance in Rhodes Hall

11/30/14, 07:00 AM

Status: Open
Expected duration: Until 11/30/2014 at 12:00 PM

Description:

CIT will be performing SVC (SAN Volume Controller) maintenance in Rhodes Hall on Sunday November 30, 2014, between 7:00am and 12:00pm (noon).

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Scheduled Service Change
Modification: Academic Web Hosting addition of SSL certs

11/26/14, 06:30 AM

Status: Open
Expected duration: Until 11/26/2014 at 7:00 AM

Description:

CIT will restart the hosting stack to confirm the successful installation of new SSL certificates.

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Performance: Delays for changes to Office 365 settings

10/30/14, 05:48 PM

Status: Open
Expected duration: Issue resolved, investigating root causes.

Description:

Microsoft's systems interrupted processes set up to propagate changes such as mail routing to Office 365. The processes have been restarted and are expected to complete soon.

Current Status:

Cornell technicians have made changes to the processes so that if they are interrupted, they will not stay in a hung state indefinitely.

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See Also:
Mouse on a hook

Don't get hooked by phishing.

Look at examples of fraudulent emails, "phishing," seen on campus, and learn how to protect yourself from Internet fraud.