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IT@Cornell


IT Service Alerts

Scheduled Service Change
Normal: Smart IT Upgrade

Last Updated: 12/08/16, 02:59 PM

Event: 12/10/16, 08:30 PM

Status: Open
Expected duration: Until 12/11/2016 at 6:30 AM

Description:

We will be upgrading Remedy’s Smart IT from version 1.4 to 1.5 on December 11th. Smart IT was designed to be upgraded on a regular basis as the vendor BMC provides new features and functionality to its users.

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Scheduled Service Change
Expedited: EZ-Backup team migrating 2 TSM instances to new hardware

Last Updated: 12/08/16, 02:58 PM

Event: 12/11/16, 06:00 AM

Status: Open
Expected duration: Until 12/11/2016 at 11:59 PM

Description:

The EZ-Backup team will be performing server migrations to new hardware.
Instances Impacted: ADSM3 ADSM4

All or part of the EZ-Backup Service will be down. Systems running a Backup, Restore, Archive, Retrieve, or other EZ-Backup related processes agai...

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Scheduled Service Change
Normal: Lecture Capture service maintenance

Last Updated: 12/08/16, 02:55 PM

Event: 12/17/16, 07:00 PM

Status: Open
Expected duration: Until 12/17/2016 at 11:00 PM

Description:

On Saturday, December 17th, 2016, the Panopto lecture capture system will be uavailable from 7:00pm - 11:00pm EST, while the service is upgraded to Panopto version 5.3. Local lecture recording will continue to be available during the maintenance outag...

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Scheduled Service Change
Normal: Directories will contain only Preferred Name

Last Updated: 12/08/16, 02:55 PM

Event: 01/09/17, 06:00 PM

Status: Open
Expected duration: Until 01/10/2017 at 8:00 AM

Description:

The Enterprise Directory and Active Directory are being changed to include only preferred name and not legal name. This change is being made at the request of the Department of Inclusion & Workforce Diversity to comply with new federal regulations and ...

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Scheduled Service Change
Normal: Upgrade the alternate elist server (Y2) to Aurea LM v12.0m

Last Updated: 12/08/16, 02:54 PM

Event: 12/11/16, 08:00 AM

Status: Open
Expected duration: Until 12/11/2016 at 12:00 PM

Description:

The alternate e-list server will be upgraded to the latest version of Aurea (Lyris) LM Sunday Dec 11 between 8am and noon. This affects only the small number of e-lists managed through
https://www.hp.list.cornell.edu/
https://www.appgen.list.cornell.e...

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Scheduled Service Change
Normal: Move production Shibboleth Identity Provider service to Amazon Web Services

Last Updated: 12/05/16, 01:51 PM

Event: 01/08/17, 07:00 AM

Status: Open
Expected duration: Until 01/08/2017 at 9:00 AM

Description:

On Sunday, January 8, 2016, between 7 AM and 9 AM, CIT's Shibboleth Identity Provider service (shibidp.cit.cornell.edu) will move from being hosted in the CIT data center to being hosted in Amazon Web Services. There should be no interruption of service.

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Performance: Outlook calendar alerts

Last Updated: 12/02/16, 03:58 PM

Event: 11/10/16, 01:53 PM

Status: Open
Expected duration: Unknown

Description:

Many people are receiving Outlook calendar alerts stating "Your meeting was found to be out of date and has been automatically updated." Microsoft is working on the issue.

Current Status:

Microsoft is aware of the issue and their engineers are working on the problem.

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Security Alert: Firefox Vulnerability

Event: Nov 30, 2016

Status: Open

Description:

There is a recently discovered critical vulnerability for Firefox.

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To report a problem, call 607 255-5500.

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