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IT@Cornell


IT Service Alerts

Scheduled Service Change
Modification: Move primary permit bridge (permit1) to par20

08/03/14, 07:30 AM

Status: Open
Expected duration: Until 08/03/2014 at 7:32 AM

Description:

Rhodes SVC code update is planned on Aug 10. To avoid any potential interruption to permit service, the IP of primary permit service (permit.cit.cornell.edu,permit1.cit.cornell.edu) will be moved from par17 to par20. The move takes about 30 seconds. On...

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Scheduled Service Change
Maintenance: Upgrade Code On Campus NAT & SOHO FortiGate Boxes

08/03/14, 06:00 AM

Status: Open
Expected duration: Until 08/03/2014 at 12:00 PM

Description:

Annual code upgrade to latest maintenance release of code.

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Scheduled Service Change
Maintenance: Move CCC node APs to new controller

08/04/14, 05:00 AM

Status: Open
Expected duration: Until 08/08/2014 at 7:00 AM

Description:

Move CCC node Wireless Access Points to a new wireless controller.

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Scheduled Service Change
Maintenance: Kronos: planned outage, biweekly pay pull 8/7/14

08/07/14, 12:00 PM

Status: Open
Expected duration: Until 08/07/2014 at 2:00 PM

Description:

Kronos will be unavailable on Thursday, August 7, between approximately 12 noon and 2pm due to a “lockout period” for the biweekly pay pull.

NOTE that the timeframe has been changed to later, and will be shorter than it has been in the past (previou...

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Performance: Issues viewing www.cornell.edu in Internet Explorer

07/02/14, 02:45 PM

Status: Open
Expected duration: Unknown

Description:

Some visitors to www.cornell.edu who are using Internet Explorer and are connected to the Cornell wired or Wi-Fi network are experiencing missing or obscured page elements and general poor performance. This issue can be resolved by turning off an Internet Explorer option, "Display intranet sites in Compatibility View."

For different versions of Internet Explorer, instructions to find this setting can be found at the bottom of the following pages, under "To change Compatibility View settings":

IE 8: http://windows.microsoft.com/en-US/internet-explorer/use-compatibility-view#ie=ie-8

I...

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Performance: Email issues for Yahoo! and AOL users

04/25/14, 03:18 PM

Status: Open
Expected duration: Unknown

Description:

A change in how Yahoo! and AOL handle email means that, in specific instances, Cornell messages won't be delivered to certain recipients. This affects everyone who sends email from Yahoo! or AOL accounts; it's not unique to Cornell.

Current Status:

Microsoft has indicated it will be applying a fix sometime in August. More details will be provided as soon as they are available.

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Scheduled Service Change
Maintenance: Upgrading the Bomgar Appliance to the 14.1.2

03/30/14, 07:00 AM

Status: Open
Expected duration: Until 04/01/2014 at 5:15 AM

Description:

On Tuesday, April 1st at 5:00AM we will be upgrading the Remote Assistance service to the newest version of Bomgar, version 14.1.2. Remote Assistance Support Representatives will be prompted to automatically update to the newest version of the Bomgar ...

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See Also:
Mouse on a hook

Don't get hooked by phishing.

Look at examples of fraudulent emails, "phishing," seen on campus, and learn how to protect yourself from Internet fraud.