Skip to main content

IT@Cornell


Recent Updates

FY17 Rate Changes for IT Services (July 22, 2016)

Below is rate change information for FY17 for the following IT services: Shared File Services           Desktop Everywhere Endpoint Management Tools Managed AV Custom Web Development Voice and... read more

Faster blocks on compromised NetID accounts

Faster blocks on compromised NetID accounts (July 21, 2016)

As of August 1, 2016, access to Cornell NetID accounts will be blocked as soon as there are indications the account has been compromised. read more

Faster blocks on compromised NetID accounts (July 21, 2016)

As of August 1, 2016, access to Cornell NetID accounts will be blocked as soon as there are indications the account has been compromised. A password reset through the IT Service Desk will be required... read more

Cornell Electronic Student Records coming soon (July 21, 2016)

The Office of the University Registrar will soon be replacing the current electronic student records (ESR) system with a new ImageNow-based Enterprise Content Management solution called the Cornell... read more

Training: Flexera CSI (Formerly Secunia) (July 20, 2016)

This course is for all campus IT Administrators currently using or interested in using the Flexera CSI product as part of the Endpoint Management Tools Service. The class will provide CSI... read more

Training: Supporting and Troubleshooting Windows 10 (July 20, 2016)

Participants will learn how to describe the processes involved in planning and using troubleshooting methodologies for Windows 10. Specifically troubleshooting network connectivity, user settings,... read more

Zoom online web and video conferencing service, coming to campus this fall (July 20, 2016)

Zoom is a full-featured online web and video conferencing service, coming to Cornell in early fall 2016. Like WebEx, it offers online meetings and webinars. Features include polling, breakout rooms,... read more

Desktop Everywhere drop in monthly charge (July 19, 2016)

CIT is pleased to announce a drop in monthly charges for the Security Enhanced version of Desktop Everywhere, the virtual desktop service offering. The monthly fee will be $15 instead of $17... read more

CIT Special Interest Groups (July 19, 2016)

CIT has 10 active Special Interest Groups (SIGs) including the most recent addition of the Customer Relationship Management SIG. Other SIGs include Business Analysis and Databases, to Software... read more

Cornell DrupalCamp announces keynote, seeks session proposals (July 13, 2016)

Vanessa Turke, the Principal UX Researcher, Digital Strategist and Information Architect at TESSERAC UXD, a web design firm in White Rock, British Columbia, will give the keynote address at Cornell... read more

New billing date for IT services in Pinnacle (July 13, 2016)

The new billing date for IT Services in Pinnacle will be the 25th of every month, instead of the 15th. This is effective with July's bill, so July 25, 2016 will be the billing date this month.  An... read more

Cornell DrupalCamp October 7 (July 7, 2016)

Keep an eye on this website, and in the July 15 IT Week in Review, for a call for session proposals for Cornell’s DrupalCamp and the announcement of our keynote speaker. The event will take place... read more

Cornell holds 2-Day IT Security Summit (July 7, 2016)

Cornell Information Technologies and the IT Security Office (ITSO) held an IT Security Summit on June 28 and June 29 at the Statler Hotel. Driven by the University Risk Council’s identification of... read more

CIT to offer Drupal™ training September and October (July 7, 2016)

Drupal is a web application framework and content management system (CMS) used to build robust websites, web apps, and to manage content. As an open-source software, Drupal’s modular framework is... read more

Delve information surfacing coming to SharePoint Online and OneDrive for Business (July 7, 2016)

Office Delve, a feature Microsoft has designed to connect Office 365 users with topical information stored in SharePoint and OneDrive for Business, will become available in Cornell's Office 365 on... read more

Remedy Enhancements as of July 9, 2016 (July 6, 2016)

Remedy users have different options for viewing records in Remedy, while most users view their work from the Incident Management console, others default to the Overview console. If you view your data... read more

Enterprise Directory adding “former postdoc” type (July 1, 2016)

Initiatives by the Graduate School will require ongoing communication with former Cornell postdocs. In support of these initiatives, a new Directory type, "former postdoc" is being added to the... read more

SkillSoft’s New Look (June 30, 2016)

In the next week, SkillSoft will launch Skillport 8i on Cornell’s portal, introducing a fresher look for its eLearning content delivery. The update will include a more contemporary design, with... read more

Accessibility Checklist for Teaching Faculty (June 30, 2016)

Academic Technologies, the Center for Teaching Excellence and the Office of Disability Services have collaborated on an accessibility checklist for faculty and teaching staff. The checklist covers... read more

Training: Microsoft System Center 2012 R2 Configuration Manager Administration (June 30, 2016)

July 13-15, 8:30am–4:30pm; 120 Maple Ave, Training Room 150; $1375 Students will gain the knowledge and skills to administer a System Center 2012 R2 Configuration Manager site and its associated site... read more

New Sponsored NetID process (June 30, 2016)

As of July 11, 2016 the Sponsored NetID process will be done solely through an online form. The biggest change is that only those who are managers in WorkDay (must have direct non-student reports)... read more

Managed Desktop now Endpoint Management Tools (June 24, 2016)

The Managed Desktop service will now be referred to as Endpoint Management Tools. This service gives the IT@Cornell community the flexibility of adopting as much of the central offering as they... read more

Share your IT success stories (June 23, 2016)

Do you have an IT success story? As part of IT@Cornell if you have an innovative solution, a new service launch, or a SIG you’d like to share with the IT@Cornell community please email your article... read more

Outlook recovery tool instructions for support providers (June 20, 2016)

Instructions are now available for installing and using the Support and Recovery Assistant for Office 365 to diagnose and fix problems with Outlook for Windows. As previously announced, the assistant... read more

OBIEE Users Group Meeting (June 17, 2016)

The next OBIEE Users Group meeting will be Tuesday, June 21, from 3:00pm – 4:30pm in G01 Biotech. The agenda will include a Brio/Hyperion Replacement Project update; as well as using database... read more

2016 MOR Leaders Conference: Reimagining IT (June 16, 2016)

On Tuesday, June 14 the 2016 MOR Leaders Conference was held remotely across the country with 26 universities, and 1200 participants. At Cornell the conference was held in 226 Weill Hall where 50... read more

Collaborative performance connects across the world (June 16, 2016)

Members of CIT’s Network Engineering and Video Engineering teams answered a unique request from Associate Professor of Music Kevin Ernste, Director of Cornell’s Electroacoustic Music Center. Ernste’s... read more

Software Development SIG scheduled for June 22 (June 15, 2016)

The next meeting of the Software Development SIG (SD-SIG) will be held Wednesday, June 22, from 1:30pm - 2:30pm in 224 Weill Hall. The SD-SIG is meant for anyone actively developing software or just... read more

Class Roster with Scheduler released on Amazon Web Services (AWS) (June 15, 2016)

Cornell's Student Services IT, in collaboration with the Office of the University Registrar, is proud to announce the release of Class Roster with Scheduler on the AWS cloud. In March 2016, this... read more

Reminder: Qualtrics preview available, permanent change July 6 (June 13, 2016)

As previously announced, the preview of the new interface for Qualtrics (Central Survey Tool) has been available since April  and may be experienced by logging in at surveys.cornell.edu, then... read more

Learn about Zoom (June 10, 2016)

On June 9, 2016 the Zoom forum took place on campus with over 120 participants, 90 who participated online. The forum was hosted in four different locations by Andy Page, Video Engineering and Event... read more

Cornell MOOC launches with largest enrollment at launch date (June 10, 2016)

A Hands-on Introduction to Engineering Simulations, a Massive Open Online Course (MOOC) launched on June 1, 2016 to over 21,000 enrolled students at edX.org, the largest enrollment for a Cornell MOOC... read more

Reverting May 31 change to Cornell email forwarding (June 3, 2016)

Effective June 3 at 2pm, CIT is reversing the May 31 change made to Cornell email forwarding. Mail being automatically forwarded to non-Cornell accounts will no longer be modified. read more

Reverting May 31 change to Cornell email forwarding (June 3, 2016)

Effective June 3 at 2pm, CIT is reversing the May 31 change made to Cornell email forwarding. Mail being automatically forwarded to non-Cornell accounts will no longer be modified. As previously... read more

CIT and campus partners help bring Graduation Weekend to all (June 2, 2016)

This year during graduation weekend CIT’s Video Engineering and Event Technical Support helped bring convocation and commencement to many locations across campus and across the world. Video... read more

Campus forum to explore Zoom online web and video conferencing (June 2, 2016)

We want to hear from the community! Please join us for a campus forum on Thursday, June 9, 2016, 11:00 am, in G10 Biotech, to explore Zoom’s value and see a live demonstration. Bring your... read more

Training: Remedy Incident Management and Remedy Problem Management (June 2, 2016)

CIT is offering free courses for Remedy training in June and July. Remedy Incident Management: Basic Training This session provides training to users who are either new to the application or want a... read more

CIT now using Two-Step Login for all services with CUWebLogin (June 1, 2016)

As of June 1, 2016 all CIT staff are using Two-Step Login not just when it is required by a given service but also when accessing any service that uses the standard Cornell login page,... read more

CIT to participate in Cornell Supplier Show June 9 (June 1, 2016)

Stop by the annual Cornell Supplier Show on Thursday, June 9 from 10:00am – 2:00pm, in the Ramin Room, Bartels Hall. CIT and other vendors will be featuring a wide range of products and... read more

Training: Introduction to and Intermediate level Drupal courses (May 26, 2016)

CIT is offering training in Drupal™, an incredibly powerful open source Content Management System. Drupal is used across campus to build departmental and college level websites. For more information... read more

The Ithaca Branch of the Project Management Institute presents Professional Development Day 2016 (May 26, 2016)

The Ithaca branch of the Project Management Institute is presenting a Professional Development Day on June 16, 2016, from 11:30am - 4:30pm at the Hotel Ithaca, 222 S. Cayuga Street in... read more

Reminder: Customer Relationship Management SIG June 1 (May 25, 2016)

CIT is launching a new SIG focused on customer relationship management (CRM) tools. The CRM-SIG is for business leaders, business analysts, and IT staff who are deploying or considering adopting new... read more

May 31 - Major change for Cornell email forwarding (May 25, 2016)

On May 31, CIT will change how it provides the service that lets Cornell faculty, staff, students, and alumni automatically forward their Cornell email to non-Cornell accounts. This new forwarding... read more

Box support ends for older Edit versions and Mavericks on 6/1 and IE 9-10 on 9/26 (May 24, 2016)

Box has announced that older versions of Box Edit (3.1.5 for Mac and 3.1.16 for Windows) will stop working on June 1, 2016. To install the latest version of Box Edit,... read more

Outlook for Windows troubleshooting: Support and Recovery Assistant for Office 365 (May 23, 2016)

Support providers who assist people with troubleshooting email problems may want to investigate the Support and Recovery Assistant for Office 365, recently launched by  Microsoft.  Primarily focusing... read more

CIT staff service awards (May 20, 2016)

On May 19, CIT proudly celebrated several members of its staff who have been Cornell employees between 10 and 47 years. All those recognized at the CIT Town Meeting were given a book and certificate.... read more

On email, file types frequently used for malware to be blocked (May 19, 2016)

Starting Monday, May 23, 2016, in order to better protect Cornell's community against malicious email attachments that often pose as something legitimate, the IT Security Office has requested that a... read more

Training: Microsoft Excel and Word 2016 classes (May 18, 2016)

CIT is offering training in Microsoft Excel 2016 and Word 2016 in July and August. These are the first classes offered for the Office 2016 version. Instructors will be able to point out minor changes... read more

Better formatting in Outlook 2016 for Mac (May 18, 2016)

Microsoft has announced that Outlook 2016 for Mac will be getting better formatting features, including resizing and rotation handles for images inserted into the message as well as rich formatting... read more

New ‘Makerspace’ on campus (May 17, 2016)

Continuing the tradition of providing access and training for all on new technologies and tools, Cornell University Library and Academic Technologies are exploring “makerspaces.” Makerspaces, are... read more

Why Use Two-Step Login? (May 17, 2016)

Two-Step Login provides enhanced security for your NetID and password through two-factor authentication. Two-factor authentication requires you to confirm your login by responding to a prompt on your... read more

New representatives, structure, for Cornell Employee Assembly (May 17, 2016)

CIT has a new representative on the Employee Assembly. Liz Field, from IT Communications, will be representing several administrative units in the newly restructured Employee Assembly. The EA... read more

Customer Relationship Management SIG June 1, 2016 (May 13, 2016)

CIT is launching a new SIG focused on customer relationship management (CRM) tools. The CRM-SIG is for business leaders, business analysts, and IT staff who are deploying or considering adopting new... read more

Customer Relationship Management SIG June 1 (May 13, 2016)

CIT is launching a new SIG focused on customer relationship management (CRM) tools. The CRM-SIG is for business leaders, business analysts, and IT staff who are deploying or considering adopting new... read more

What Does it Mean to be Human in the Digital Age? (May 11, 2016)

Patrice Prusko, Instructional Designer, Academic Technologies has been exploring design thinking this past semester. In three design thinking workshops she tackled the topic “what does it mean to be... read more

Training: SharePoint Online Level 1 & 2 (May 11, 2016)

This course is designed for individuals who will need to understand the fundamentals of SharePoint Online's team information-sharing features, including document storage and collaboration,... read more

Cornell Box to accept only Cornell login by end of May (May 11, 2016)

Box has announced that near the end of May, changes will be made to the system used to sign in to Cornell Box. These changes will only affect people who sign into a Cornell Box account using a name... read more

Salesforce World Tour in NYC May 25 (May 10, 2016)

For those in the midst of or considering a Salesforce implementation, the Salesforce World Tour in New York on May 25, 2016, is an easy way to immerse yourself in the possibilities of CRM.... read more

outlook.cornell.edu: link preview tip and change to compose menu (May 9, 2016)

There have been recent changes to Outlook on the web (outlook.cornell.edu). First, some members of the Cornell community have expressed that they would like to be able to turn off the previews that... read more

outlook.cornell.edu: compose changes, link preview tip, and pin limit (May 9, 2016)

There have been recent changes to Outlook on the web (outlook.cornell.edu). First, some members of the Cornell community have expressed that they would like to be able to turn off the previews that... read more

CIT offering two upcoming Yammer Workshops (May 5, 2016)

Yammer is a social network that is integrated with Cornell’s Office 365 and SharePoint Online services. Yammer can help you to work in groups more easily and efficiently, share knowledge, organize... read more

David Lifka Named Vice President, Chief Information Officer (May 4, 2016)

David Lifka, director of the Cornell Center for Advanced Computing, has been named the university’s vice president for information technology and chief information officer, effective June 1. Lifka... read more

Register for the MOR IT Leaders Virtual Conference (April 27, 2016)

Join the IT community for this half-day event to network with your peers and talk about courage, conviction, confidence, and competence. The conference theme, “Reimagining IT as University Needs and... read more

Training: Essential Skills for Business Analysis (April 26, 2016)

The Essential Skills for Business Analysis is a foundational course provides the essential business analysis skills needed to identify the right solutions and drive significant value on projects.... read more


Archive of past updates

View Updates by Category: