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Recent Updates

Employee Award nominations open through September 9 (August 26, 2016)

Recognize someone exceptional. Nominations by faculty or staff members are being accepted through Sept. 9 for three employee awards. Individual Excellence Awards will be presented to two Cornell... read more

Microsoft patch causes Excel download issues with some commercial applications (PeopleSoft, Jira, Kronos) (August 24, 2016)

A recent Microsoft Office patch intended to make Excel on the desktop more secure causes issues with applications that use Excel spreadsheets to download. Reported issues have included Commercial... read more

Still time to nominate today and tomorrow's IT leaders for ITELP (August 19, 2016)

A few last-minute openings are available for ITELP, a program for anyone in the IT community--team leaders, technical staff, individual contributors, or front line managers--to improve their skills... read more

Registration open for Cornell DrupalCamp + more October 6-7, 2016 (August 19, 2016)

Registration is now open for Cornell DrupalCamp 2016, to be held Friday October 7. An optional half-day Code Sprint or half-day Drupal Basics, will be held October 6. Drupal is a free open-source... read more

Box support ends for Internet Explorer 9 and 10 on 9/26/16 (August 19, 2016)

Box has announced they will end browser support of Internet Explorer versions 9 and 10 on September 26, 2016. Box also does not support compatibility mode for unsupported browsers.  One month prior... read more

Training: Getting started with InDesign CC and Photoshop CC (August 17, 2016)

CIT is offering "getting started" training for InDesign CC and Photoshop CC in September. The two half-day courses are being held the same day, so attending both is convenient and a great way to get... read more

Enhanced Red Cloud exploratory accounts available for free to Cornell students and faculty (August 16, 2016)

The Cornell University Center for Advanced Computing (CAC) has announced that Cornell faculty and students are eligible for Red Cloud computing exploratory accounts providing 165 core hours and 50GB... read more

IT Service Desk Extended Hours and Locations for 2016 Fall Events (August 15, 2016)

The IT Service Desk will be open for extended hours and additional campus locations for the return of students starting Friday, August 19, 2016. Please find the extended IT Service Desk hours and... read more

OBIEE Users Group - OBIEE 12c Demo 8/17 (August 12, 2016)

Oracle will be on campus next Wednesday to provide an expert overview and demo of the next version of OBIEE (12c) and its new features. There is not yet a firm date for migration to this... read more

DrupalCamp session proposal deadline extended (August 11, 2016)

Do you have coding, theming, designing, content management, project management, or other Drupal skills you’d like to share with your Drupal peers? Cornell DrupalCamp 2016 has extended the deadline... read more

Customer Relationship Management (CRM) SIG meeting August 31 (August 4, 2016)

The next CRM-SIG (Customer Relationship Management Special Interest Group) meeting will be held Wednesday, August 31, from noon to 1pm, in 226 Weill Hall.  The CRM-SIG is meant for business leaders,... read more

Upcoming changes to Two-Step Login (August 4, 2016)

Starting August 7 and throughout the month, you’ll see several improvements in Cornell's Two-Step Login service. Two-Step Login is the university's two-factor authentication system, based on a cloud... read more

Cornell IT women presented at girls’ summer technology camp (August 4, 2016)

By Jesse Dix In July, Patrice Prusko, an instructional designer in Academic Technologies, and Priscilla Cancar, a Cornell student in the College of Arts and Sciences, gave a presentation at TST BOCES... read more

IT Service Desk onboards Alumni Affairs and Development (AA&D) (August 4, 2016)

The IT Service Desk (ITSD) onboarded Alumni Affairs and Development on August 4, 2016, making them the seventh college or unit to onboard to CIT’s central IT service desk. The other units to... read more

New UX Special Interest Group starting in CIT (August 2, 2016)

CIT’s Custom Web Development team is starting a User Experience Special Interest Group (UX SIG). The goal of this group is to spark discussion, networking, and learning around User Experience at... read more

Support Ends for Symantec Antivirus and PGP Encryption on October 21, 2016 (July 28, 2016)

For the past two years, the IT Security Office has been working with security liaisons and local technical support staff to prepare for retiring:  Symantec Endpoint Protection antivirus PGP whole... read more

IT Service Desk onboards College of Human Ecology (July 28, 2016)

The IT Service Desk (ITSD) onboarded the College of Human Ecology (CHE) on July 19, 2016, making them the sixth college or unit to onboard to CIT’s central IT service desk. The other units to... read more

Cornell DrupalCamp Call for Session Proposals (July 28, 2016)

Do you have coding, theming, designing, content management, project management, or other Drupal skills you’d like to share? Cornell DrupalCamp 2016 is looking for session proposals. The deadline to... read more

Training: Microsoft Excel 2016 (July 28, 2016)

CIT is offering training in Microsoft Excel 2016 in September. Instructors will be able to point out minor changes between versions for anyone using the 2013 version at the time of the class. For... read more

FY17 Rate Changes for IT Services (July 22, 2016)

Below is rate change information for FY17 for the following IT services: Shared File Services           Desktop Everywhere Endpoint Management Tools Managed AV Custom Web Development Voice and... read more

Faster blocks on compromised NetID accounts (July 21, 2016)

As of August 1, 2016, access to Cornell NetID accounts will be blocked as soon as there are indications the account has been compromised. A password reset through the IT Service Desk will be required... read more

Cornell Electronic Student Records coming soon (July 21, 2016)

The Office of the University Registrar will soon be replacing the current electronic student records (ESR) system with a new ImageNow-based Enterprise Content Management solution called the Cornell... read more

Faster blocks on compromised NetID accounts

Faster blocks on compromised NetID accounts (July 21, 2016)

As of August 1, 2016, access to Cornell NetID accounts will be blocked as soon as there are indications the account has been compromised. read more

Training: Supporting and Troubleshooting Windows 10 (July 20, 2016)

Participants will learn how to describe the processes involved in planning and using troubleshooting methodologies for Windows 10. Specifically troubleshooting network connectivity, user settings,... read more

Zoom online web and video conferencing service, coming to campus this fall (July 20, 2016)

Zoom is a full-featured online web and video conferencing service, coming to Cornell in early fall 2016. Like WebEx, it offers online meetings and webinars. Features include polling, breakout rooms,... read more

Training: Flexera CSI (Formerly Secunia) (July 20, 2016)

This course is for all campus IT Administrators currently using or interested in using the Flexera CSI product as part of the Endpoint Management Tools Service. The class will provide CSI... read more

CIT Special Interest Groups (July 19, 2016)

CIT has 10 active Special Interest Groups (SIGs) including the most recent addition of the Customer Relationship Management SIG. Other SIGs include Business Analysis and Databases, to Software... read more

Desktop Everywhere drop in monthly charge (July 19, 2016)

CIT is pleased to announce a drop in monthly charges for the Security Enhanced version of Desktop Everywhere, the virtual desktop service offering. The monthly fee will be $15 instead of $17... read more

New billing date for IT services in Pinnacle (July 13, 2016)

The new billing date for IT Services in Pinnacle will be the 25th of every month, instead of the 15th. This is effective with July's bill, so July 25, 2016 will be the billing date this month.  An... read more

Cornell DrupalCamp announces keynote, seeks session proposals (July 13, 2016)

Vanessa Turke, the Principal UX Researcher, Digital Strategist and Information Architect at TESSERAC UXD, a web design firm in White Rock, British Columbia, will give the keynote address at Cornell... read more

Cornell DrupalCamp October 7 (July 7, 2016)

Keep an eye on this website, and in the July 15 IT Week in Review, for a call for session proposals for Cornell’s DrupalCamp and the announcement of our keynote speaker. The event will take place... read more

CIT to offer Drupal™ training September and October (July 7, 2016)

Drupal is a web application framework and content management system (CMS) used to build robust websites, web apps, and to manage content. As an open-source software, Drupal’s modular framework is... read more

Delve information surfacing coming to SharePoint Online and OneDrive for Business (July 7, 2016)

Office Delve, a feature Microsoft has designed to connect Office 365 users with topical information stored in SharePoint and OneDrive for Business, will become available in Cornell's Office 365 on... read more

Cornell holds 2-Day IT Security Summit (July 7, 2016)

Cornell Information Technologies and the IT Security Office (ITSO) held an IT Security Summit on June 28 and June 29 at the Statler Hotel. Driven by the University Risk Council’s identification of... read more

Remedy Enhancements as of July 9, 2016 (July 6, 2016)

Remedy users have different options for viewing records in Remedy, while most users view their work from the Incident Management console, others default to the Overview console. If you view your data... read more

Enterprise Directory adding “former postdoc” type (July 1, 2016)

Initiatives by the Graduate School will require ongoing communication with former Cornell postdocs. In support of these initiatives, a new Directory type, "former postdoc" is being added to the... read more

Training: Microsoft System Center 2012 R2 Configuration Manager Administration (June 30, 2016)

July 13-15, 8:30am–4:30pm; 120 Maple Ave, Training Room 150; $1375 Students will gain the knowledge and skills to administer a System Center 2012 R2 Configuration Manager site and its associated site... read more

Accessibility Checklist for Teaching Faculty (June 30, 2016)

Academic Technologies, the Center for Teaching Excellence and the Office of Disability Services have collaborated on an accessibility checklist for faculty and teaching staff. The checklist covers... read more

New Sponsored NetID process (June 30, 2016)

As of July 11, 2016 the Sponsored NetID process will be done solely through an online form. The biggest change is that only those who are managers in WorkDay (must have direct non-student reports)... read more

SkillSoft’s New Look (June 30, 2016)

In the next week, SkillSoft will launch Skillport 8i on Cornell’s portal, introducing a fresher look for its eLearning content delivery. The update will include a more contemporary design, with... read more

Managed Desktop now Endpoint Management Tools (June 24, 2016)

The Managed Desktop service will now be referred to as Endpoint Management Tools. This service gives the IT@Cornell community the flexibility of adopting as much of the central offering as they... read more

Share your IT success stories (June 23, 2016)

Do you have an IT success story? As part of IT@Cornell if you have an innovative solution, a new service launch, or a SIG you’d like to share with the IT@Cornell community please email your article... read more

Outlook recovery tool instructions for support providers (June 20, 2016)

Instructions are now available for installing and using the Support and Recovery Assistant for Office 365 to diagnose and fix problems with Outlook for Windows. As previously announced, the assistant... read more

OBIEE Users Group Meeting (June 17, 2016)

The next OBIEE Users Group meeting will be Tuesday, June 21, from 3:00pm – 4:30pm in G01 Biotech. The agenda will include a Brio/Hyperion Replacement Project update; as well as using database... read more

Collaborative performance connects across the world (June 16, 2016)

Members of CIT’s Network Engineering and Video Engineering teams answered a unique request from Associate Professor of Music Kevin Ernste, Director of Cornell’s Electroacoustic Music Center. Ernste’s... read more

2016 MOR Leaders Conference: Reimagining IT (June 16, 2016)

On Tuesday, June 14 the 2016 MOR Leaders Conference was held remotely across the country with 26 universities, and 1200 participants. At Cornell the conference was held in 226 Weill Hall where 50... read more

Class Roster with Scheduler released on Amazon Web Services (AWS) (June 15, 2016)

Cornell's Student Services IT, in collaboration with the Office of the University Registrar, is proud to announce the release of Class Roster with Scheduler on the AWS cloud. In March 2016, this... read more

Software Development SIG scheduled for June 22 (June 15, 2016)

The next meeting of the Software Development SIG (SD-SIG) will be held Wednesday, June 22, from 1:30pm - 2:30pm in 224 Weill Hall. The SD-SIG is meant for anyone actively developing software or just... read more

Reminder: Qualtrics preview available, permanent change July 6 (June 13, 2016)

As previously announced, the preview of the new interface for Qualtrics (Central Survey Tool) has been available since April  and may be experienced by logging in at, then... read more

Learn about Zoom (June 10, 2016)

On June 9, 2016 the Zoom forum took place on campus with over 120 participants, 90 who participated online. The forum was hosted in four different locations by Andy Page, Video Engineering and Event... read more

Cornell MOOC launches with largest enrollment at launch date (June 10, 2016)

A Hands-on Introduction to Engineering Simulations, a Massive Open Online Course (MOOC) launched on June 1, 2016 to over 21,000 enrolled students at, the largest enrollment for a Cornell MOOC... read more

Reverting May 31 change to Cornell email forwarding (June 3, 2016)

Effective June 3 at 2pm, CIT is reversing the May 31 change made to Cornell email forwarding. Mail being automatically forwarded to non-Cornell accounts will no longer be modified. As previously... read more

Reverting May 31 change to Cornell email forwarding (June 3, 2016)

Effective June 3 at 2pm, CIT is reversing the May 31 change made to Cornell email forwarding. Mail being automatically forwarded to non-Cornell accounts will no longer be modified. read more

CIT and campus partners help bring Graduation Weekend to all (June 2, 2016)

This year during graduation weekend CIT’s Video Engineering and Event Technical Support helped bring convocation and commencement to many locations across campus and across the world. Video... read more

Campus forum to explore Zoom online web and video conferencing (June 2, 2016)

We want to hear from the community! Please join us for a campus forum on Thursday, June 9, 2016, 11:00 am, in G10 Biotech, to explore Zoom’s value and see a live demonstration. Bring your... read more

Training: Remedy Incident Management and Remedy Problem Management (June 2, 2016)

CIT is offering free courses for Remedy training in June and July. Remedy Incident Management: Basic Training This session provides training to users who are either new to the application or want a... read more

CIT now using Two-Step Login for all services with CUWebLogin (June 1, 2016)

As of June 1, 2016 all CIT staff are using Two-Step Login not just when it is required by a given service but also when accessing any service that uses the standard Cornell login page,... read more

CIT to participate in Cornell Supplier Show June 9 (June 1, 2016)

Stop by the annual Cornell Supplier Show on Thursday, June 9 from 10:00am – 2:00pm, in the Ramin Room, Bartels Hall. CIT and other vendors will be featuring a wide range of products and... read more

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