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Initial Setup of Outlook 2011 for Mac

Outlook 2011 for Mac is an older email and calendar application used by Cornell faculty, staff, and graduate and professional students. Microsoft no longer distributes Outlook 2011 and has announced that support will end in 2017. The IT Service Desk will support Outlook 2011 through March 2017.

We recommend that you upgrade to Outlook 2016 for Mac, part of Office 2016 for Mac, which is free for faculty, staff, and students.

This page is for people who

  • have an account on the CIT Exchange server, and
  • want to start using Outlook 2011 for Mac.

Make sure your Mac OS X installation is fully updated. From the Apple menu, select Software Updates and accept any updates offered.

After you have installed Outlook 2011 (or Office 2011),

  1. Run Outlook. You should see the welcome screen shown below.
    If you don't see this screen, from Outlook's Tools Menu, select Accounts. Skip to step 4 below.)
  2. Click to put a check next to Make Outlook the default application for e-mail, calendar, and contacts.
  3. Click Add Account.
  4. If you have no accounts configured, click Exchange Account on the Add an Account dialog box.
    If you have configured another account, you'll see the Accounts dialog box. Click the down-facing arrow near the bottom, then select Exchange from the menu that appears.
  5. On the Enter your Exchange account information dialog box, for E-mail address, enter your address.
  6. For User name, enter
    (substituting your own NetID).
  7. For Password, enter the password you use with your NetID.
  8. Click Add Account. Outlook will contact the Exchange server and retrieve your information. You should see a summary of your account settings like the one shown below.
  9. Close the Accounts dialog box.

You should now be signed into your Exchange account.

Outlook will start downloading messages and items from the Exchange server. Depending on how much email and calendar information you have on the server, this could take anywhere from a few minutes to several hours. You can use Outlook while it downloads, but it may respond sluggishly.