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32-Bit Internet Explorer 8

If you are using Internet Explorer 8 to access Hyperion, you must use the 32-bit version. If you think you might be using 64-bit IE8, please follow these steps to switch to 32-bit IE8:

  1. While in Internet Explorer, in the menu bar, click on Help, then select About Internet Explorer.
  2. If you are using the 64-bit edition, it will say so at the end the first line of text, after the version number. If there is no edition information there, you are using 32-bit IE8 and do not need to follow any of the steps below.
  3. If About Internet Explorer indicates you are using the 64-bit version of Internet Explorer 8, click the Windows Start button in the lower left corner of your screen and select Computer.
  4. Navigate to C: > Program Files (x86).
  5. Locate iexplorer.exe, right-click on it, and select Copy.
  6. Right-click on your desktop and select Paste.
  7. Launch Internet Explorer 8 by double-clicking the icon you just put on the desktop, and modify its settings as necessary to use the 32-bit version for Hyperion.