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Align Lyris and Your Alias Address

If you use a Cornell Optional Email Alias (also known as COEA or Alias) address AND you use Lyris (CIT's electronic mailing list service), you may find yourself in a situation where the two services don't play nicely.
(How do I know if I have an Alias?)

If you do not have or use an Alias address, the information on this page is not useful for you.

One of the sections in WhoIAm (whoiam.cornell.edu) allows you to set your Primary Email Address. When you send email messages, the Primary Address appears in the From and Reply-To fields in your message. Lyris uses these fields to decide who you are, what lists you've joined, and what permissions you have. If you've tried to leave a list, or post a message to one, but received an error message saying your email address is not a member, the procedure described below may clear things up.

Overview

We're going to assume that you want to use your Alias address for use with all your e-list memberships.

  • Gather information
  • Set (or reset) your Lyris password.
  • Send commands to Lyris, setting all your list addresses to your Alias address.
  • Use WhoIAm to set your primary address.

 

Gather Information

Here we find out which lists you belong to from your NetID address. This involves temporarily switching your Primary address. We'll set it back the way you want it when we're done with everything.

  1. Use your browser to go to Who I Am's Electronic Mail tab. 
    https://www.whoiam.cornell.edu/whoiam/jsp/mail.jsp
    1. On the CUWebLogin page, enter your NetID and password.
    2. In the Choose your primary email address section, check which address is selected.
      If it's your NetID address, don't change anything. Skip to step 2 in this section.
      If it's your alias address, select your NetID address and continue with steps 1C and 1D.
    3. Click Set it!
    4. Wait two hours. Seriously.
  2. Open a new message in your email application.
    send-which-command-outlook
    1. Address it to lyris@cornell.edu
    2. Leave the body of the message completely blank.
    3. Enter which for the Subject.
    4. Send the message.
  3. Soon (usually just a minute or two), you'll get a reply from Lyris. It will show you the lists where your NetID address is a member. You'll need this message in the Set Address-Setting Commands section below.
    which-response

 

Set Your Lyris Password for your NetID Address

Don't worry if you don't have a password, or don't know what it is. Most of the time, only list administrators need their password, but using your password will allow you to fix the address on all your lists from any address.

  1. Use your browser to go to
     https://www.list.cornell.edu:9443/emailpassword.tml
    (yes, it really ends in "tml" not "html")
  2. Enter your NetID address, then click Enter.
    This must be your NetID address, not your Alias address.
  3. Soon (usually just a minute or two), you'll get a message from Lyris.
  4. Click the password reset link in the message you just received from Lyris. A web page will open asking you for a new password.
  5. After entering your new password, if a small Authentication Required dialog box opens, just click Cancel. You'll get an error message which you can ignore.

 

Send Address-Setting Commands to Lyris

Now you'll change your email address for all the lists you found out you're subscribed to from your NetID address. You will need the list Lyris sent you showing all the e-lists you're subscribed to from your NetID address (from step 3 in the Gather Information section above).

  1. Open a new message in your email application.
    Note: This message needs to be sent in plain text.
    (How do I do that?)
    send-setemail-commands-outlook
  2. Address it to lyris@cornell.edu
  3. Leave the subject field blank.
  4. In the body of the message, enter the following command all on one line, replacing the placeholders:

    set examplelist-L email=alias@cornell.edu pw=newpassword

    Change examplelist-L to the name of the first list Lyris told you about in step 4 above.
    Change the address listed after email= to your ALIAS address. There are no spaces before or after the equals sign.
    Change the password listed after pw= to the password you just set. There are no spaces before or after the equals sign.
  5. If you're subscribed to more than one e-list from your NetID address, repeat the command on the next line, changing ONLY the listname. Leave the email and pw entries the same. Repeat until you have a command for each list you're subscribed to from your NetID address.
  6. Send the message.
  7. Soon (usually just a minute or two), you'll get a message from Lyris for each list confirming the address change.

 

Reset Your Primary Address

  1. Use your browser to go to Who I Am's Electronic Mail tab. 
    https://www.whoiam.cornell.edu/whoiam/jsp/mail.jsp  )
  2. On the CUWebLogin page, enter your NetID and password.
  3. In the Choose your primary email address section, select your Alias address.
  4. Click Set it!
  5. Wait two hours before doing anything with e-lists.

Life is good. Reward yourself appropriately. If you are a list administrator, there's one more set of steps, but first, this big important note for everybody:

If you find that this procedure doesn't work for you, or seem to work but then, later, stop working, it's best to contact your list's admins. Send an email message to
owner-LISTNAME@cornell.edu
(substituting the actual name of the list, including the "-L" at the end of the name, for example, owner-sailing-L@cornell.edu),
telling them both of your addresses and indicating which address you want to use.

Additional Steps for List Administrators ONLY

If you are an administrator for any list or lists hosted through CIT's Lyris service, complete these steps to ensure that your Lyris password is consistent across all your lists.

  1. Use your browser to go to
     https://www.list.cornell.edu:9443/emailpassword.tml
    (yes, it really ends in "tml" not "html")
  2. Enter your alias address, then click Enter.
  3. Soon (usually just a minute or two), you'll get a message from Lyris.
  4. Click the password reset link in the message you just received from Lyris. A web page will open asking you for a new password.
  5. After entering your new password, if a small Authentication Required dialog box opens, just click Cancel. You'll get an error message which you can ignore.

Remember that now, when you log into the Lyris web interface, you'll use your alias address and the password you just set.