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Get help at Box.com
Cornell Box is a service provided by Box.com; as such, we enjoy all of the same functionality and features. Please use Box.com's Community & Help Pages for answers to many of your questions.

Box also provides video tutorials, best practices, webinars, and more. See Box User Resources.

Log In to cornell.box.com

To log into your Cornell University Enterprise Box account:

  1. Go to the http://cornell.box.com.
    You will see a Cornell-branded welcome screen.
  2. Click Continue.
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  3. You will be directed to CUWebLogin. Log in like you usually do.

Note: When you first log in to your Cornell Box account, hover your mouse under How to Get Started to be guided through basic steps for using Box.

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Move Files a Different File Sharing Service to Cornell Box

You will have to download the content from your previous file sharing service, and then upload the content to your Cornell Box account. See How to Upload Files to Box.

Set Up Box Sync

Setting up Box sync will allow you to select folders in Box that will automatically synchronize with your computer. To get started:

  1. Log in to your Cornell Box account at https://cornell.box.com/login.
  2. Once you're logged in, follow Box's directions for setting up sync at https://cornell.box.com/settings/sync. (This URL may not work if you are not logged in.)

Create an External Password

If you create an external password, you will be able to log in to your Cornell University Box account from a standard Box login screen, instead of having to use cornell.box.com and going through CUWebLogin. On a mobile device, an external password is the only way other than a Box app to log in to Cornell Enterprise Box, and using an external password makes it unnecessary to repeatedly enter a password to view files. An external password also make it possible to use certain features, like Box SimpleShare, which do not support Cornell authentication.

Attention: Do not use your NetID password for your Box external password.

To create an external password:

  1. Log in to your Cornell Enterprise Box account at cornell.box.com.
  2. Click My Account.
  3. Click Account Settings.
  4. Near the bottom of the page, select Create External Password. 
  5. Enter a password complex enough that the strength bar register "Strong." See the Cornell IT Security Office's suggestions for creating strong passwords.

Once you have saved your password, you will be able to log in to www.box.com and m.box.com (Box's mobile site) using yourNetID@cornell.edu and the external password.

Use Mobile Apps

Box has Official Apps that they are contractually obligated to support and all are available under Cornell’s Box Customer Agreement (see available Official Box developed apps).

Unofficial third party apps are likely to pull information out of the secure Box environment and should be not be used for institutional information. You are responsible for Cornell data sent or stored on computers, devices, and services you use. Be a good custodian of institutional information. See permitted uses for Cornell Box to review the types of institutional information we are concerned about protecting.