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IT@Cornell


Outsourcing and Cloud Computing for Higher Education

by Tracy Mitrano, Ph.D., J.D.

Introduction

Since 2009, a vast literature has emerged on outsourcing and cloud computing. This memo will not attempt to rewrite that which has already been written and can easily be obtained for more information on the subject. This memo will, however, summarize what cloud computing is, what its relationship to outsourcing is, what areas in the information technology arena are available for outsourcing, and what some of the obvious and not-so-obvious challenges of outsourcing are. It will provide a focused check list on some legal and policy issues to address in contracts between institutions and outsourcing entities and, finally, make two recommendations, one for an internal procedure by which to address these issues and the other for a collaborative approach to some of these challenges from the perspective of higher education.