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Recent Updates

Training: Microsoft OneNote 2016 Team Collaboration (September 27, 2016)

In this two-hour training you will learn how to collaborate in OneNote including creating and managing shared notebooks, developing OneNote pages, and adding other content to a OneNote page. Register... read more

The Roper Center for Public Opinion Research launches new infrastructure on Amazon Web Services (September 23, 2016)

In November of 2015, the Roper Center for Public Opinion Research arrived at Cornell. Very quickly it became apparent that in order to provide a stable experience to their membership, the existing... read more

First release of new Box user experience (September 22, 2016)

Box recently launched an updated user experience, making it even easier to work in Box. The new interface includes:  New clean look that loads 30% faster Details moved to new right side bar Frequent... read more

Schedule posted for Cornell DrupalCamp Oct 6 & 7 -- registration filling up! (September 22, 2016)

Originally posted August 19 and updated September 22. Registration is now open for Cornell DrupalCamp 2016, to be held Friday October 7. An optional half-day Code Sprint or half-day Drupal Basics... read more

Training: Microsoft Outlook Quick and Easy Ways to Find Messages (September 20, 2016)

In this two-hour training you will learn tips for working with Microsoft Outlook including using its search function, creating folders, searching folders; as well as different ways to sort, filter,... read more

New FAQ describes patching process for staff desktops and laptops (September 15, 2016)

Customers of CIT’s Endpoint Management Tools service can subscribe to the weekly Microsoft and third-party patching process implemented and managed by CIT in Configuration Manager for Windows... read more

GMO MOOC hosts live sessions (September 15, 2016)

The Science and Politics of the GMO MOOC is hosting live sessions with experts who are featured in the MOOC. These sessions are open to anyone and offer the community an opportunity to have a live... read more

Training: Supporting and Troubleshooting Windows 10 (September 14, 2016)

This training is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 10 PCs, as well as devices in a Windows Server domain environment. After the course... read more

Running Symantec antivirus or PGP encryption?

Running Symantec antivirus or PGP encryption? (September 13, 2016)

Support for Symantec Endpoint Protection and PGP encryption end October 21. If you're using them on your computer, it's time to switch. read more

CIT to offer three Lunch and Learns for new event-management mobile app (September 8, 2016)

Cornell Information Technologies (CIT) will soon offer CU Events, a Cornell-branded event management mobile app, to colleges and units across the Cornell University campus. The app can be used for... read more

Cornell DrupalCamp offering Drupal Basics half-day training (September 8, 2016)

Cornell DrupalCamp has expanded this year to offer an additional half-day training, “Drupal Basics,” with the DrupalCamp keynote speaker Vanessa Turke. Drupal Basics will take place on Thursday,... read more

Training: Drupal 7 Intermediate for Developers and Content Administrators (September 7, 2016)

Learn how to use advanced tools and techniques to successfully build data-driven websites using Drupal. Best practices will be discussed and attendees will learn how to use Drupal's robust API,... read more

Remedy with Smart IT available October 17, 2016 (September 7, 2016)

Remedy's Smart IT will be available Monday, October 17, 2016 as an alternative interface for technical support providers to use in the Remedy On Demand system. This can be used on the desktop/laptop... read more

Remedy Users: Switch view to ‘Overview Console’ (September 1, 2016)

Most Remedy users are using the ‘Incident Management Console,’ but we are encouraging Remedy users to switch to the ‘Overview Console.’ In the Overview Console you can view REQ numbers in the Service... read more

User Experience Special Interest Group (SIG) (August 31, 2016)

Join the User Experience (UX) SIG on September 21, 2016 from 1:30pm – 2:30pm in 318 Phillips. During the meeting we will talk about user centered design and give an overview of UX tools and resources... read more

Training: Microsoft OneNote 2016 (August 31, 2016)

Learn how to use the key components of the Microsoft Office OneNote 2016 in this all day training on October 6, 2016. You will learn how to use OneNote on a desktop, laptop, or Microsoft Windows 8... read more

Upcoming OU changes in Active Directory 9/20 (August 30, 2016)

In order to reflect organizational changes at Cornell, on Tuesday, September 20, 2016, there will be a number of OU changes in Active Directory which will affect user objects. These are all changes... read more

Employee Award nominations open through September 9 (August 26, 2016)

Recognize someone exceptional. Nominations by faculty or staff members are being accepted through Sept. 9 for three employee awards. Individual Excellence Awards will be presented to two Cornell... read more

Microsoft patch causes Excel download issues with some commercial applications (PeopleSoft, Jira, Kronos) (August 24, 2016)

A recent Microsoft Office patch intended to make Excel on the desktop more secure causes issues with applications that use Excel spreadsheets to download. Reported issues have included Commercial... read more

Registration open for Cornell DrupalCamp + more October 6-7, 2016 (August 19, 2016)

Registration is now open for Cornell DrupalCamp 2016, to be held Friday October 7. An optional half-day Code Sprint or half-day Drupal Basics, will be held October 6. Drupal is a free open-source... read more

Still time to nominate today and tomorrow's IT leaders for ITELP (August 19, 2016)

A few last-minute openings are available for ITELP, a program for anyone in the IT community--team leaders, technical staff, individual contributors, or front line managers--to improve their skills... read more

Box support ends for Internet Explorer 9 and 10 on 9/26/16 (August 19, 2016)

Box has announced they will end browser support of Internet Explorer versions 9 and 10 on September 26, 2016. Box also does not support compatibility mode for unsupported browsers.  One month prior... read more

Training: Getting started with InDesign CC and Photoshop CC (August 17, 2016)

CIT is offering "getting started" training for InDesign CC and Photoshop CC in September. The two half-day courses are being held the same day, so attending both is convenient and a great way to get... read more

Enhanced Red Cloud exploratory accounts available for free to Cornell students and faculty (August 16, 2016)

The Cornell University Center for Advanced Computing (CAC) has announced that Cornell faculty and students are eligible for Red Cloud computing exploratory accounts providing 165 core hours and 50GB... read more

IT Service Desk Extended Hours and Locations for 2016 Fall Events (August 15, 2016)

The IT Service Desk will be open for extended hours and additional campus locations for the return of students starting Friday, August 19, 2016. Please find the extended IT Service Desk hours and... read more

OBIEE Users Group - OBIEE 12c Demo 8/17 (August 12, 2016)

Oracle will be on campus next Wednesday to provide an expert overview and demo of the next version of OBIEE (12c) and its new features. There is not yet a firm date for migration to this... read more

DrupalCamp session proposal deadline extended (August 11, 2016)

Do you have coding, theming, designing, content management, project management, or other Drupal skills you’d like to share with your Drupal peers? Cornell DrupalCamp 2016 has extended the deadline... read more

Customer Relationship Management (CRM) SIG meeting August 31 (August 4, 2016)

The next CRM-SIG (Customer Relationship Management Special Interest Group) meeting will be held Wednesday, August 31, from noon to 1pm, in 226 Weill Hall.  The CRM-SIG is meant for business leaders,... read more

IT Service Desk onboards Alumni Affairs and Development (AA&D) (August 4, 2016)

The IT Service Desk (ITSD) onboarded Alumni Affairs and Development on August 4, 2016, making them the seventh college or unit to onboard to CIT’s central IT service desk. The other units to... read more

Upcoming changes to Two-Step Login (August 4, 2016)

Starting August 7 and throughout the month, you’ll see several improvements in Cornell's Two-Step Login service. Two-Step Login is the university's two-factor authentication system, based on a cloud... read more

Cornell IT women presented at girls’ summer technology camp (August 4, 2016)

By Jesse Dix In July, Patrice Prusko, an instructional designer in Academic Technologies, and Priscilla Cancar, a Cornell student in the College of Arts and Sciences, gave a presentation at TST BOCES... read more

New UX Special Interest Group starting in CIT (August 2, 2016)

CIT’s Custom Web Development team is starting a User Experience Special Interest Group (UX SIG). The goal of this group is to spark discussion, networking, and learning around User Experience at... read more

Training: Microsoft Excel 2016 (July 28, 2016)

CIT is offering training in Microsoft Excel 2016 in September. Instructors will be able to point out minor changes between versions for anyone using the 2013 version at the time of the class. For... read more

Support Ends for Symantec Antivirus and PGP Encryption on October 21, 2016 (July 28, 2016)

For the past two years, the IT Security Office has been working with security liaisons and local technical support staff to prepare for retiring:  Symantec Endpoint Protection antivirus PGP whole... read more

IT Service Desk onboards College of Human Ecology (July 28, 2016)

The IT Service Desk (ITSD) onboarded the College of Human Ecology (CHE) on July 19, 2016, making them the sixth college or unit to onboard to CIT’s central IT service desk. The other units to... read more

Cornell DrupalCamp Call for Session Proposals (July 28, 2016)

Do you have coding, theming, designing, content management, project management, or other Drupal skills you’d like to share? Cornell DrupalCamp 2016 is looking for session proposals. The deadline to... read more

FY17 Rate Changes for IT Services (July 22, 2016)

Below is rate change information for FY17 for the following IT services: Shared File Services           Desktop Everywhere Endpoint Management Tools Managed AV Custom Web Development Voice and... read more

Faster blocks on compromised NetID accounts

Faster blocks on compromised NetID accounts (July 21, 2016)

As of August 1, 2016, access to Cornell NetID accounts is blocked as soon as there are indications the account's compromised. read more

Cornell Electronic Student Records coming soon (July 21, 2016)

The Office of the University Registrar will soon be replacing the current electronic student records (ESR) system with a new ImageNow-based Enterprise Content Management solution called the Cornell... read more

Faster blocks on compromised NetID accounts (July 21, 2016)

As of August 1, 2016, access to Cornell NetID accounts will be blocked as soon as there are indications the account has been compromised. A password reset through the IT Service Desk will be required... read more

Zoom online web and video conferencing service, coming to campus this fall (July 20, 2016)

Zoom is a full-featured online web and video conferencing service, coming to Cornell in early fall 2016. Like WebEx, it offers online meetings and webinars. Features include polling, breakout rooms,... read more

Training: Supporting and Troubleshooting Windows 10 (July 20, 2016)

Participants will learn how to describe the processes involved in planning and using troubleshooting methodologies for Windows 10. Specifically troubleshooting network connectivity, user settings,... read more

Training: Flexera CSI (Formerly Secunia) (July 20, 2016)

This course is for all campus IT Administrators currently using or interested in using the Flexera CSI product as part of the Endpoint Management Tools Service. The class will provide CSI... read more

Desktop Everywhere drop in monthly charge (July 19, 2016)

CIT is pleased to announce a drop in monthly charges for the Security Enhanced version of Desktop Everywhere, the virtual desktop service offering. The monthly fee will be $15 instead of $17... read more

CIT Special Interest Groups (July 19, 2016)

CIT has 10 active Special Interest Groups (SIGs) including the most recent addition of the Customer Relationship Management SIG. Other SIGs include Business Analysis and Databases, to Software... read more

New billing date for IT services in Pinnacle (July 13, 2016)

The new billing date for IT Services in Pinnacle will be the 25th of every month, instead of the 15th. This is effective with July's bill, so July 25, 2016 will be the billing date this month.  An... read more

Cornell DrupalCamp announces keynote, seeks session proposals (July 13, 2016)

Vanessa Turke, the Principal UX Researcher, Digital Strategist and Information Architect at TESSERAC UXD, a web design firm in White Rock, British Columbia, will give the keynote address at Cornell... read more

CIT to offer Drupal™ training September and October (July 7, 2016)

Drupal is a web application framework and content management system (CMS) used to build robust websites, web apps, and to manage content. As an open-source software, Drupal’s modular framework is... read more

Cornell holds 2-Day IT Security Summit (July 7, 2016)

Cornell Information Technologies and the IT Security Office (ITSO) held an IT Security Summit on June 28 and June 29 at the Statler Hotel. Driven by the University Risk Council’s identification of... read more

Delve information surfacing coming to SharePoint Online and OneDrive for Business (July 7, 2016)

Office Delve, a feature Microsoft has designed to connect Office 365 users with topical information stored in SharePoint and OneDrive for Business, will become available in Cornell's Office 365 on... read more

Cornell DrupalCamp October 7 (July 7, 2016)

Keep an eye on this website, and in the July 15 IT Week in Review, for a call for session proposals for Cornell’s DrupalCamp and the announcement of our keynote speaker. The event will take place... read more

Remedy Enhancements as of July 9, 2016 (July 6, 2016)

Remedy users have different options for viewing records in Remedy, while most users view their work from the Incident Management console, others default to the Overview console. If you view your data... read more

Enterprise Directory adding “former postdoc” type (July 1, 2016)

Initiatives by the Graduate School will require ongoing communication with former Cornell postdocs. In support of these initiatives, a new Directory type, "former postdoc" is being added to the... read more

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