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Recent Updates

Facilitated Diversity Discussions: Rewarding and Thought-Provoking (December 9, 2016)

It can be intimidating talking with a group of people, especially when the group’s members are new to you. But there can be great rewards for doing so. When the discussion leader is experienced at... read more

Pilot Testing Under Way for Concur Travel Project (December 9, 2016)

The project implementing the Concur travel system is in the first stages of training and testing with a pilot group of representatives from Alumni Affairs and Development, CIT, DFA, and ILR. Concur,... read more

CIT’s Custom Development team now offering pricing through Pantheon (December 8, 2016)

Cornell has partnered with San Francisco-based Pantheon to provide state-of-the-art web development tools and affordable hosting plans for Drupal and WordPress sites and applications. Pantheon... read more

Remedy Smart IT Upgrade December 11, 2016 (December 8, 2016)

Remedy’s Smart IT will be upgraded from version 1.4 to 1.5 on December 11, 2016. Smart IT was designed to be upgraded on a regular basis as the vendor wants to provide new features and functionality... read more

Remedy Smart IT Upgrade December 11, 2017 (December 8, 2016)

Remedy’s Smart IT will be upgraded from version 1.4 to 1.5 on December 11, 2016. Smart IT was designed to be upgraded on a regular basis as the vendor wants to provide new features and functionality... read more

Login change for Cornell Cmail Jan. 15, 2017 (December 7, 2016)

Starting Sunday, January 15, 2017, when users access Cmail, they will see Cornell’s CUWebLogin page instead of the current Google login page. Users will log in using their NetID and NetID... read more

CIT Training: Adobe Dreamweaver CC Basic (December 7, 2016)

This class is for beginning web developers with little or no previous knowledge of Dreamweaver or web development. Also appropriate for experienced web developers to need to refresh their skills in... read more

Shibboleth Identity Provider Service Moves to AWS Jan. 8, 2017 (December 5, 2016)

On Sunday, January 8, 2017, between 7 and 9am, CIT's Shibboleth Identity Provider service ( will move from being hosted in the CIT data center to being hosted in Amazon Web... read more

Skype for Business on Mac available, but lacking features (December 2, 2016)

Microsoft has announced the availability of Skype for Business on Mac, but since key features are still missing, CIT recommends that Lync for Mac users continue to wait to upgrade, or try Zoom web... read more

New Name for IT@Cornell Leadership Community (December 1, 2016)

The IT@Cornell Leadership Community has been renamed to ITConnects! Debra Howell, the chair of the committee, explains, “This name more accurately describes the purpose and intention of the group. We... read more

Longview BMT upgrade, users must upgrade applications (December 1, 2016)

Starting on Monday, December 12, 2016 until Sunday, December 18, 2016 Longivew BMT, the budget management software used by Cornell finance staff with budget responsibilities, will be shut down for a... read more

CIT Training: Adobe Photoshop CC The Power of Layers (November 30, 2016)

In this 4-hour class, you will learn how to organize layers, use adjustment layers and layer masks, apply styles and blending modes to layers, and the difference between opacity and fill. Layers in... read more

Check out new Box user experience (November 29, 2016)

Box launched an updated user experience back in September, making it even easier to work in Box. We encourage you to try the new Box experience. To try the new experience on your Box account go to... read more

User Experience Special Interest Group meeting Dec. 8 (November 29, 2016)

The next User Experience SIG meeting will be December 8, 2016 from Noon - 1pm in Mann 160. This session will focus on the 'Analysis' or 'User Research' phase of the UX process. There will be an... read more

Faculty and "Learner Experience Design" (November 16, 2016)

Members of the IT community that support faculty may want to review a new article available online. "What Faculty Need to Know About ‘Learner Experience Design,’" by Academic Technologies' Patrice... read more

Outlook for iPhone, iPad, and Android ready for Cornell Office 365 email (November 16, 2016)

The Outlook apps for iPhone, iPad, and Android now store data in the Microsoft cloud, covered by Cornell’s contract with Microsoft, and so are ready for business use at the university. Until now,... read more

CIT Training: PowerPoint 2016 Basic (November 15, 2016)

In this 4-hour class, you will learn to create presentations, format slides, draw objects or add graphics in PowerPoint 2016. Jan. 11, 12:30 – 4:30pm; 120 Maple Ave., Training Room 150;... read more

Cloud Architecture course and certification (November 15, 2016)

Members of the IT@Cornell community interested in professional development in Cloud Architecture may want to investigate a new offering from SUNY Cobleskill. The institution has partnered with... read more

ITLP and ELP Cohorts for 2016-17 Selected! (November 14, 2016)

Leadership development is an important goal for IT@Cornell—so important we have cited it as an objective in the IT Career Framework section of our IT Strategic Plan. We are fulfilling this goal by... read more

Cornell Information Technologies hosted second Cloud Forum for Higher Ed (November 11, 2016)

On November 8 and 9, CIT hosted its second Cloud Forum for Higher Education. The two-day forum included panelists and participants from 52 different institutions including Yale, Columbia, Harvard,... read more

CIT Training: Access 2016 Basic (November 11, 2016)

In this 4-hour workshop, you'll learn how to use Access 2016 to create tables and fields, and to query the database for specific information. This course introduces participants to the Access... read more

Ithaca Project Management Institute program 11/15/16 (November 3, 2016)

The Project Management Institute's (PMI) Ithaca Branch of project managers will hold a program presented by Chris O’Brien (CIT) and John Berkenkotter (Deloitte) on Tuesday, November 15 at the... read more

CIT Training: Excel 2016 Managing Data (November 3, 2016)

In this 4-hour workshop, you'll learn how to use Excel 2016 advanced filtering, pivot tables and charts, vlookup/hlookup functions and also how to use named ranges to more accurately create multiple... read more

CIT Training: Skype for Business & Zoom Basics (October 27, 2016)

This session is intended to give participants an overview of the Skype for Business and Zoom communication tools. At the end of the session, participants will be able to evaluate when to use Skype... read more

Zoom online web and video conferencing service, now available (October 26, 2016)

Zoom is a full-featured online web and video conferencing service. Like WebEx, it offers online meetings and webinars. Features include polling, breakout rooms, and a wide variety of audio options,... read more

CRM Special Interest Group (SIG) 11/9 (October 26, 2016)

The next meeting of the CRM SIG (Customer Relationship Management Special Interest Group) will be November 9, 2016. The CRM SIG is meant for business leaders, business analysts, and IT staff who are... read more

CULearn gets a makeover; will be offline November 4-7 (October 26, 2016)

CULearn will be offline as of 5:00pm Friday, November 4 until 8:00am Monday, November 7, to implement new software behind the Learning Management System (LMS). This new software will provide a whole... read more

It's a dangerous business going out your door, so protect your devices (October 26, 2016)

Courtesy of our colleagues at Weill Cornell Medicine Information Technologies & Services, we are sharing some of their excellent tips on handling computers and devices for travel. As well-known... read more

Connect new devices with caution (October 26, 2016)

Unfortunately, when it comes to connecting to the Internet, just because something is offered for sale doesn't mean it's secure out of the box. When connecting a new product to your home network, you... read more

CIT instructional designer to teach new MOOC (October 21, 2016)

Patrice Prusko, an instructional designer in Academic Technologies, is one of four instructors of a new Massive Open Online Course (MOOC) entitled “Humanizing Online Instruction: The #HumanMOOC.”... read more

New Learning Management System to go live November 7 (October 20, 2016)

A cross-campus effort to bring better management of non-credit learning to Cornell is now bearing fruit. Cornell’s Division of Human Resources, Cornell Information Technologies, the Department of... read more

Microsoft Outlook Training in November (October 20, 2016)

In this two-hour training, participants will learn tips for working with Microsoft Outlook including using its search function, creating folders, and searching folders, as well as different ways to... read more

Upcoming CIT Training (October 14, 2016)

CIT is offering upcoming classes in Illustrator and Administering Microsoft System Center Configuration Manager. Please note that registration for CIT training will be moving from VEPlan to CULearn... read more

Courses to improve security, designed for web developers (October 13, 2016)

Much of the material highlighted so far for National Cyber Security Awareness Month has been aimed at people who use computers, electronic devices, and online services. It’s also a vital issue for... read more

Cornell VPN will no longer work on Windows XP or Vista after upgrade on Nov. 1 (October 13, 2016)

AnyConnect, Cornell’s Virtual Private Network (VPN), will undergo an upgrade on November 1, 2016. Users with Windows XP or Vista operating system will no longer be able to connect to Cornell’s... read more

Crestron training improves AV staff support (October 12, 2016)

At the beginning of October Crestron, Cornell's preferred supplier for audio/video hardware and software, hosted an on campus training for Cornell AV staff across the university. Representatives from... read more

Reminder: Remedy with Smart IT available October 17, 2016 (October 12, 2016)

On Monday October 17, Smart IT will be available for Remedy users. Remedy's Smart IT is an alternative interface tor technical support providers to use in the Remedy On Demand system. This can be... read more

Education highest-targeted industry for ransomware (October 11, 2016)

IT support providers should make sure that the people they work with know that Cornell and fellow educational institutions are on cybercriminals’ radar. In particular, of all industries, education is... read more

Hurricane Matthew Florida and Haiti relief scams (October 7, 2016)

It's possible that in the aftermath of the damage Hurricane Matthew creates in Haiti and Florida, you may receive phishing emails, or see websites, ads, and other media created by scammers trying to... read more

November training for Drupal and SharePoint (October 6, 2016)

Introduction to Drupal Nov. 3; 8:30 a.m. – 4:30p.m.; 120 Maple Ave., Training Room 150; $ This course is designed to get students... read more

PeopleSoft upgrade coming February 18-20, 2017 (October 5, 2016)

In February 2017, Cornell’s PeopleSoft system will be upgraded to version 9.2. There will be no extensive changes to Faculty Center, or Student Center although there will be some differences in the... read more

Visitor access through RedRover ending on October 11, 2016 (October 5, 2016)

On Tuesday, October 11, 2016 visitor access through RedRover will no longer be an option. Visitors will continue to be able to access the W-Fi network through Cornell-Visitor. The Cornell-Visitor... read more

Alliance for Diversity and Inclusion News, October 2016 (October 5, 2016)

Cornell Information Technologies is part of the the Alliance for Diversity and Inclusion (ADI), which represents the diversity planning efforts of multiple university divisions and units. The website... read more

Kuali Data Warehouse transitions to the Cloud (October 5, 2016)

On Monday, September 26, the production KDW (Kuali Data Warehouse) successfully transitioned to cloud hosting in AWS (Amazon Web Services). This transition came after CIT Office of Data Architecture... read more

Data hygiene: Good habits to protect Cornell information (October 5, 2016)

Most computer breaches are the result of errors in personal choices, uninformed computer practices, and incautious data handling procedures. Everyone has the responsibility to protect Cornell data on... read more

Kicking off Cyber Security Awareness Month with a presidential proclamation (October 3, 2016)

October has arrived, and that means we’re once again in the midst of Cyber Security awareness month, with a proclamation from the White House underscoring the significance of the event. The... read more

Cornell DrupalCamp and Drupal Basics have a few remaining spots (September 30, 2016)

Cornell DrupalCamp will be held next week, on Friday, October 7. An optional half-day Code Sprint or half-day Drupal Basics, will be held October 6. The schedule for the day can be viewed... read more

Cybersecurity Awareness Month begins next week: Stop. Think. Connect. (September 30, 2016)

October is National Cyber Security Awareness Month (NCSAM), and we'll be posting information throughout the month from Homeland Security and other online security experts. This year, Cornell is a... read more

New Encryption Discussion group on Yammer (September 30, 2016)

If you would like to share thoughts, ideas, experiences, or ask a question about encryption on Macs, PCs, or other devices, you can visit a Yammer group set up for just that purpose. Created only a... read more

Upgrade Outlook 2011 for Mac to Outlook 2016 for Mac (September 29, 2016)

Microsoft has removed Outlook 2011 for Mac from the Office 365 Portal and announced that the email and calendar application will no longer be supported as of October 2017. For these reasons, and to... read more

Concur to offer an improved experience for university travelers (September 29, 2016)

In the spring of 2017, the university will begin implementing Concur, a one-stop, web-based, leading-edge travel solution that enables users to address all travel-related tasks, from booking... read more

Training: Microsoft OneNote 2016 Team Collaboration (September 27, 2016)

In this two-hour training you will learn how to collaborate in OneNote including creating and managing shared notebooks, developing OneNote pages, and adding other content to a OneNote page. Register... read more

The Roper Center for Public Opinion Research launches new infrastructure on Amazon Web Services (September 23, 2016)

In November of 2015, the Roper Center for Public Opinion Research arrived at Cornell. Very quickly it became apparent that in order to provide a stable experience to their membership, the existing... read more

Schedule posted for Cornell DrupalCamp Oct 6 & 7 -- registration filling up! (September 22, 2016)

Originally posted August 19 and updated September 22. Registration is now open for Cornell DrupalCamp 2016, to be held Friday October 7. An optional half-day Code Sprint or half-day Drupal Basics... read more

First release of new Box user experience (September 22, 2016)

Box recently launched an updated user experience, making it even easier to work in Box. The new interface includes:  New clean look that loads 30% faster Details moved to new right side bar Frequent... read more

Training: Microsoft Outlook Quick and Easy Ways to Find Messages (September 20, 2016)

In this two-hour training you will learn tips for working with Microsoft Outlook including using its search function, creating folders, searching folders; as well as different ways to sort, filter,... read more

GMO MOOC hosts live sessions (September 15, 2016)

The Science and Politics of the GMO MOOC is hosting live sessions with experts who are featured in the MOOC. These sessions are open to anyone and offer the community an opportunity to have a live... read more

New FAQ describes patching process for staff desktops and laptops (September 15, 2016)

Customers of CIT’s Endpoint Management Tools service can subscribe to the weekly Microsoft and third-party patching process implemented and managed by CIT in Configuration Manager for Windows... read more

Training: Supporting and Troubleshooting Windows 10 (September 14, 2016)

This training is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 10 PCs, as well as devices in a Windows Server domain environment. After the course... read more

Running Symantec antivirus or PGP encryption?

Running Symantec antivirus or PGP encryption? (September 13, 2016)

Support for Symantec Endpoint Protection and PGP encryption ended October 21. If you're using them on your computer, it's time to switch. read more

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